Quickbacks.com Return & Refund Policy

1. Overview

At Quickbacks.com, we offer a service called "Build Your Express.js Backend in Minutes," enabling users to quickly generate Express.js backends with Mongoose models, controllers, and API routes. This is a one-time payment service designed to save time and minimize errors during backend development. Before purchasing, we recommend using the free trial to evaluate the service. Refunds are granted under specific conditions, as outlined in this policy.

2. Free Trial

We offer a free trial that allows users to generate Express.js backends up to 3 times for free. Refunds do not apply to services accessed during the free trial. Please ensure the service meets your expectations during this trial period before purchasing the unlimited version.

3. Refund Eligibility

Refunds will be issued in the following cases:

• The service was not delivered or accessible as promised due to an error on our part.
• The service was materially different from what was advertised or failed to function as described.
• Any billing errors, such as duplicate charges or incorrect amounts.

Please note: Refunds will not be granted for a change of mind, dissatisfaction after full use, or misuse of the platform.

4. Non-Refundable Conditions

The following situations are non-refundable:

• Full access to the "unlimited" tier has been granted and used.
• Services accessed beyond the free trial.
• Refund requests made after 7 days from the purchase date.

5. Fraud Prevention and Misuse

Refunds may be denied if fraudulent activity, misuse, or abuse of the service is detected. We reserve the right to review your account and deny any refund requests if suspicious activity is found.

6. Refund Process

To request a refund, please email us at [support@quickbacks.com] within 7 days of your purchase. Include:

• The reason for the refund request.
• Your account information (e.g., email or username).
• Relevant transaction or order details.

Refund requests will be processed within 5 business days of receiving the request. If approved, the refund will be issued to the original payment method within 10 business days. If denied, you will be notified via email with the reason.

7. Payment Gateway (PayU)

All payments processed via PayU are subject to PayU’s terms and conditions. By completing a payment, you agree to PayU's policies for payment disputes and transaction handling. Any payment gateway fees may be non-refundable.

If you experience any issues during payment, please contact [support@quickbacks.com] or reach out to PayU’s support team.

8. Billing Errors

If you believe you were charged incorrectly (e.g., duplicate or incorrect amounts), contact us immediately at [support@quickbacks.com]. We will investigate and process a refund if the error is confirmed.

9. Changes to the Refund Policy

We reserve the right to modify or update this policy at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review this policy regularly for updates.

10. Contact Us

For any questions or concerns regarding this Refund Policy, please contact us at:

• Email: support@quickbacks.com
• Phone: +91 7510202251
• Address: Thiruvizhamkunnu, Alanallur Post, Mannarkad, Palakkad, Alanallur-I, Alanallur, Kerala, India, 678601